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Our mission
We are a small family run farm that strives to bring you quality, safe and sustainable products. All of our products are legal and compliant hemp derived products that we grow here on our own state licensed hemp farm. All of our crops have passed USDA inspection and are tested by a trusted 3rd party lab. We never spray pesticides on our flowers therefore there will never be pesticides in any of our products. While many hemp companies have pivoted to more lucrative but less ethical product lines, we have remained true to ourselves, to our hemp and to our consumers. If we didn't grow it, create it and consume it, then we wouldn't sell it. Simple as that.
Thanks for supporting what we do.
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Legal stuff
Privacy Policy
Never Winter Botanicals
Effective Date: October 12, 2026
1. Introduction
Never Winter Botanicals is a registered trade name of Hydro Hop Farms LLC, a Colorado limited liability company. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.NeverWinterBotanicals.com, communicate with us, or purchase our products.
This policy applies to information collected through our website and related online business activities.
2. Information We Collect
We may collect personal information that you voluntarily provide when placing an order, contacting us, subscribing to communications, or otherwise interacting with our website.
This information may include:
- First and last name
- Email address
- Telephone number
- Billing and shipping addresses
- Order details and purchase history
- Customer inquiries and communications
- Other information voluntarily provided to us
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring website, pages visited, and general website activity.
3. How We Use Your Information
We use personal information to operate our business and provide customers with a reliable shopping experience.
Information may be used to:
- Process and fulfill customer orders
- Coordinate shipping and delivery
- Provide order confirmations and updates
- Respond to questions and customer service requests
- Improve website functionality and performance
- Maintain accurate business and transaction records
- Prevent fraud and unauthorized activity
- Comply with applicable laws and regulations
- Communicate product updates, promotions, or announcements when permitted by law
We do not use personal information for purposes materially unrelated to those described in this policy without providing appropriate notice or obtaining consent when required.
4. Website Hosting and Third Party Services
Our website is hosted using GoDaddy Websites + Marketing.
GoDaddy provides services that may include website hosting, security, website analytics, contact forms, and other website functionality.
In connection with these services, GoDaddy may process certain visitor and customer information according to its own privacy practices.
For more information, visit:
https://www.godaddy.com/legal/agreements/privacy-policy
We may also use other trusted third party providers to support payment processing, shipping, communications, website maintenance, and business operations.
We share information with these providers only as reasonably necessary to deliver their services or fulfill legitimate business purposes.
5. Payment Information
Payments made through our website may be processed by authorized third party payment processing companies.
These providers may collect payment card information, billing details, and transaction information necessary to securely process purchases.
Payment information is handled according to the applicable payment processor's security procedures and privacy policy.
Never Winter Botanicals does not require customers to submit credit card information through standard website contact forms or ordinary email communications.
6. Cookies and Analytics
Our website may use cookies and similar tracking technologies to support essential website functionality, improve performance, analyze visitor activity, and enhance the customer experience.
Cookies may help us understand how visitors interact with our website and identify opportunities for improvement.
Certain cookies may be placed or managed by GoDaddy or other third party website services.
You may control or disable cookies through your browser settings or through website cookie preference controls when available.
Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate notices and choices regarding nonessential tracking technologies.
7. Information Sharing and Disclosure
We do not sell customer mailing lists or personal contact information to data brokers.
We may disclose personal information to trusted service providers when reasonably necessary to operate our business, including:
- Website hosting and technology providers
- Payment processing services
- Shipping and delivery companies
- Customer communication services
- Security and fraud prevention providers
- Professional advisers and legal authorities
We may also disclose information when legally required or when reasonably necessary to protect our business, customers, property, or legal rights.
We do not authorize service providers acting on our behalf to use personal information for unrelated purposes.
8. Data Security
We take reasonable measures to safeguard customer information against unauthorized access, misuse, disclosure, alteration, or destruction.
These measures may include secure website connections, controlled access to business information, and the use of established third party service providers.
Although we make reasonable efforts to protect personal information, no electronic transmission or storage system can be guaranteed completely secure.
9. Data Retention
We retain customer information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, meet legal obligations, resolve disputes, and protect our legitimate business interests.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely manage it in accordance with applicable law.
10. Customer Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information.
These rights may include:
- Requesting access to personal information we maintain about you
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Requesting a copy of certain personal information
- Opting out of certain data processing activities, where applicable
- Withdrawing consent for optional promotional communications
Requests may be submitted using the contact information provided at the end of this policy.
We may need to verify your identity before responding to certain requests.
We will respond to verified requests in accordance with applicable legal requirements. Where required by law, we will also provide a process to appeal decisions regarding privacy requests.
11. Marketing Communications
Customers may voluntarily subscribe to receive product announcements, promotions, company updates, or other marketing communications.
Marketing communications will be sent in accordance with applicable laws and consent requirements.
You may unsubscribe from promotional emails at any time by following the instructions included in those messages or contacting us directly.
Unsubscribing from promotional communications will not prevent us from sending necessary transactional messages related to purchases, shipping, or customer service.
12. Age Restrictions and Hemp Products
Never Winter Botanicals offers hemp derived products that may be subject to age restrictions under federal, state, or local laws.
Our products are intended only for customers who meet the applicable legal purchasing age.
We do not knowingly collect personal information from children under the age of 21.
If we become aware that personal information has been collected from a child under 21 without legally required parental consent, we will take appropriate steps to delete that information.
We may use age verification procedures when necessary to comply with applicable laws and product restrictions.
13. Third Party Websites
Our website may contain links to independently operated websites, social media platforms, or third party services.
Never Winter Botanicals does not control the privacy practices or security measures of these external websites.
We encourage visitors to review the privacy policies of third party services before providing personal information.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our business operations, website services, technology, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
When required by law, we will provide additional notice or obtain consent before implementing material changes to how personal information is processed.
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Never Winter Botanicals
Operated by Hydro Hop Farms LLC
Northern Colorado, United States
Website: www.NeverWinterBotanicals.com
Email: nwb@NeverWinterBotanicals.com
© 2026 Never Winter Botanicals. All Rights Reserved.
Shipping Policy
Never Winter Botanicals
Effective Date: October 12, 2026
1. Overview
Never Winter Botanicals, a registered trade name of Hydro Hop Farms LLC, is committed to providing reliable shipping and professional customer service.
We carefully prepare and package our products to help ensure they arrive safely and in excellent condition.
This Shipping Policy outlines our order processing procedures, shipping methods, delivery expectations, and customer responsibilities.
2. Order Processing
Orders are processed during regular business days, excluding weekends and recognized holidays.
Processing times may vary depending on order volume, product availability, seasonal demand, and other operational circumstances.
Orders are generally prepared for shipment as promptly as reasonably possible.
Any specific processing or shipment timeframe provided during checkout or in an order confirmation will apply to that order.
Once an order has been shipped, customers will receive shipping confirmation and tracking information when available.
3. Shipping Methods and Delivery Times
Never Winter Botanicals utilizes USPS.
Shipping methods and available services may vary based on package size, weight, destination, carrier restrictions, and applicable regulations.
Estimated delivery times are determined by the selected shipping service and begin once the carrier accepts the package.
Delivery estimates are not guarantees. Actual delivery times may be affected by weather, holidays, carrier operations, or circumstances outside our reasonable control.
4. Shipping Rates
Shipping charges are flat rate and free over $100
Applicable shipping costs will be disclosed before an order is finalized.
Any promotional shipping offers or free shipping eligibility requirements will be displayed on our website when available.
5. Shipping Destinations and Restrictions
Never Winter Botanicals ships products only to destinations where shipment and sale of the applicable products are permitted under relevant laws and carrier policies.
Because hemp derived products are subject to varying federal, state, and local regulations, certain products may not be available for shipment to all locations.
We reserve the right to decline or cancel orders when shipment would violate applicable legal requirements, carrier restrictions, or product eligibility standards.
Orders canceled before shipment due to legal or shipping restrictions will be refunded.
Customers are responsible for providing accurate shipping information and meeting applicable age and purchasing requirements.
6. Hemp Product Compliance
Never Winter Botanicals is committed to operating in accordance with applicable hemp regulations.
Hemp products are shipped only when permitted under applicable federal, state, and local laws and the requirements of the selected carrier.
Certain shipments may include product identification, certificates of analysis, or other supporting documentation as appropriate or required.
We reserve the right to restrict product availability or shipping destinations in response to regulatory changes.
7. Order Tracking
When tracking information is available, it will be provided after your order has been prepared and accepted for shipment.
Tracking information may take time to update after a shipping label is created or a package enters the carrier's network.
Customers are encouraged to monitor tracking information for updates regarding delivery status.
8. Incorrect Shipping Information
Customers are responsible for ensuring that shipping addresses and contact information are accurate at checkout.
If an incorrect address is provided, please contact us as soon as possible.
We will make reasonable efforts to correct shipping information before an order is dispatched, but changes cannot be guaranteed once a package has entered the shipping carrier's network.
Additional shipping charges may apply when an order must be resent due to an incorrect or incomplete address provided by the customer.
9. Lost, Delayed, or Missing Packages
Although we carefully prepare and dispatch orders, shipping delays and delivery issues may occasionally occur.
If your package is delayed or appears to be missing, please review the tracking information and contact us for assistance.
We will make reasonable efforts to investigate shipping issues and work with the delivery carrier when appropriate.
Packages marked as delivered but not received should be reported promptly so that we can assist in investigating the issue.
Resolution may depend on the circumstances of the shipment, carrier findings, and applicable consumer protection laws.
Nothing in this policy limits rights or remedies provided by applicable law.
10. Damaged or Incorrect Orders
We take care to properly package our products before shipment.
If your order arrives damaged, defective, or contains incorrect items, please contact us promptly after delivery.
To help resolve the issue, we may request:
- Your order number
- A description of the problem
- Photographs of the product and packaging
- Any relevant shipping information
After reviewing the circumstances, we will provide an appropriate resolution, which may include replacement, refund, or another remedy consistent with applicable law.
11. Returned or Undeliverable Packages
Packages may be returned to us for reasons including incorrect addresses, unsuccessful delivery attempts, refusal of delivery, or carrier restrictions.
If an order is returned as undeliverable, we will review the circumstances and contact the customer when appropriate.
Additional shipping fees may apply to reshipments requested by customers when the original delivery failure resulted from incorrect information or an issue within the customer's control.
Any refunds or adjustments will be handled in accordance with applicable laws and our posted return and refund policies.
12. Order Cancellations and Shipping Delays
Customers wishing to cancel or modify an order should contact us as soon as possible.
We will attempt to accommodate changes or cancellations before shipment whenever reasonably possible.
Once an order has been transferred to the shipping carrier, cancellation or modification may no longer be possible.
If we are unable to ship an order within the timeframe communicated at purchase, or within the period otherwise required by law, we will provide the customer with the legally required options regarding delayed shipment or cancellation and refund.
If an order cannot be fulfilled, we will notify the customer and issue a prompt refund as required by applicable law.
13. Changes to This Shipping Policy
Never Winter Botanicals may update this Shipping Policy periodically to reflect changes in shipping practices, carrier availability, regulatory requirements, or business operations.
Any updates will be published on this page with a revised effective date.
Changes will not eliminate rights customers have under applicable law.
14. Contact Information
If you have questions regarding shipping, delivery, or an existing order, please contact:
Never Winter Botanicals
Operated by Hydro Hop Farms LLC
Northern Colorado, United States
Website: www.NeverWinterBotanicals.com
Email: nwb@NeverWinterBotanicals.com
© 2026 Never Winter Botanicals. All Rights Reserved.
Terms and Conditions
Never Winter Botanicals
Effective Date: October 12, 2026
1. Introduction
Welcome to Never Winter Botanicals.
This website, www.NeverWinterBotanicals.com, is owned and operated by Hydro Hop Farms LLC, doing business as Never Winter Botanicals, a Colorado limited liability company.
These Terms and Conditions govern your access to and use of our website, products, services, and online purchasing features.
By accessing or using our website, you agree to comply with these Terms and Conditions and all applicable laws and regulations.
If you do not agree with these terms, please discontinue use of our website.
2. Age Requirements
Never Winter Botanicals sells hemp derived products intended exclusively for adults 21 years of age or older.
By purchasing products from our website, you represent and warrant that:
- You are at least 21 years of age.
- You are legally permitted to purchase and possess the products ordered.
- The information you provide is accurate and truthful.
- You will not purchase products on behalf of individuals who are under the legal purchasing age.
We reserve the right to request age verification, refuse transactions, or cancel orders when age requirements cannot be verified.
3. Product Information
Never Winter Botanicals specializes in hemp genetics, hemp flower, and other hemp derived botanical products.
We strive to provide accurate product descriptions, cannabinoid information, photographs, and other relevant details.
However, because agricultural products are subject to natural variation, characteristics may differ between harvests, batches, and individual products.
Variations may include:
- Cannabinoid concentrations
- Terpene profiles and aroma
- Color and appearance
- Flower structure and density
- Moisture content
- Other naturally occurring botanical characteristics
Product images are intended to provide a reasonable representation of the products offered but may not reflect the exact appearance of every item received.
We reserve the right to correct errors, update product descriptions, or discontinue products when necessary.
4. Hemp Product Compliance
Never Winter Botanicals is committed to compliance with applicable federal, state, and local hemp regulations.
Hemp products offered through our website are subject to applicable laws, licensing requirements, testing standards, and restrictions.
Product availability may vary depending on the laws governing the customer's shipping destination.
We reserve the right to restrict, suspend, or discontinue sales of specific products when necessary to comply with regulatory changes or applicable legal requirements.
Customers are responsible for complying with applicable laws concerning the possession and use of products they purchase.
Nothing in these Terms and Conditions should be interpreted as a representation that every product is lawful in every jurisdiction.
5. Cannabinoid Testing and Certificates of Analysis
Never Winter Botanicals may provide cannabinoid testing information and Certificates of Analysis (COAs) for applicable products.
Testing information is intended to help customers make informed purchasing decisions.
Cannabinoid concentrations and other laboratory measurements may vary due to natural plant variability, sampling methods, laboratory procedures, and differences between production batches.
Testing results represent the samples analyzed and are not a guarantee that every individual portion of a product will have identical characteristics.
Customers are encouraged to review available product information and testing documentation before purchasing.
6. Health and Product Use Disclaimer
Information provided on our website is intended for general informational and educational purposes.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically authorized for such purposes by applicable regulatory authorities.
Statements regarding products have not necessarily been evaluated by the United States Food and Drug Administration.
Never Winter Botanicals does not provide medical advice.
Customers should consult a qualified healthcare professional before using hemp derived products, particularly if they have an existing medical condition, take prescription medications, are pregnant, or are nursing.
Products should be used responsibly and in accordance with applicable laws and product instructions.
Keep all hemp products out of reach of children and pets.
7. Orders and Acceptance
By placing an order through our website, you agree to provide accurate, complete, and current purchasing information.
Submitting an order does not guarantee its acceptance.
We reserve the right to decline or cancel orders for legitimate reasons, including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud or unauthorized transactions
- Failure to meet age verification requirements
- Shipping restrictions
- Applicable legal or regulatory requirements
- Payment processing issues
If an order is canceled after payment has been collected and before fulfillment, we will issue an appropriate refund in accordance with applicable law.
8. Pricing and Payment
All product prices are displayed in United States dollars unless otherwise stated.
Prices, promotions, and product availability may change without prior notice.
Applicable taxes and shipping fees will be disclosed during checkout before the customer completes a purchase.
Payments may be processed through authorized third party payment service providers.
Never Winter Botanicals does not control the independent security policies or operational procedures of third party payment processors.
We reserve the right to correct pricing errors and, when necessary, cancel affected orders and provide refunds in accordance with applicable law.
9. Shipping and Delivery
Never Winter Botanicals ships eligible products through the United States Postal Service (USPS), subject to applicable laws and carrier restrictions.
Shipping charges are offered at a flat rate, with free shipping available on qualifying orders over $100.
Shipping availability, delivery estimates, restrictions, and other relevant information are explained in our separate Shipping Policy.
Delivery dates are estimates unless expressly guaranteed.
If an order cannot be shipped within the promised timeframe, we will provide the notices, cancellation options, and refunds required by applicable law.
Customers are responsible for providing accurate shipping information and ensuring that the ordered products are permitted at their delivery destination.
Please review our Shipping Policy for additional details.
10. Returns, Refunds, and Order Issues
We strive to deliver products that meet our quality standards and customer expectations.
Customers experiencing issues with damaged, defective, missing, or incorrect items should contact us promptly.
Refunds, replacements, and other resolutions will be evaluated according to the circumstances, our applicable return and refund policies, and relevant consumer protection laws.
Due to the nature of certain botanical products, some items may be ineligible for discretionary returns after opening or use, where permitted by law.
Nothing in these Terms and Conditions limits remedies required by applicable law.
11. Product Availability
Never Winter Botanicals produces and offers agricultural products that may be subject to seasonal availability, limited harvest quantities, and changing inventory levels.
We cannot guarantee that a particular product, cultivar, or batch will remain available indefinitely.
We reserve the right to limit purchase quantities, discontinue products, or modify available selections.
Orders affected by inventory shortages will be handled in accordance with applicable law and our customer service procedures.
12. Intellectual Property
All original content appearing on the Never Winter Botanicals website, including text, photographs, product descriptions, graphics, logos, branding, and other materials, is owned by or licensed to Hydro Hop Farms LLC unless otherwise indicated.
Such materials are protected by applicable intellectual property laws.
Visitors may not reproduce, distribute, commercially exploit, or otherwise use protected website materials without prior written authorization, except as permitted by law.
The Never Winter Botanicals name, branding, and associated original materials may not be used in a manner that falsely suggests endorsement, affiliation, or authorization.
13. Acceptable Website Use
Visitors agree to use our website only for lawful purposes.
You may not:
- Use the website to engage in fraudulent or unlawful activities.
- Provide false identity or purchasing information.
- Attempt to bypass age verification or purchasing restrictions.
- Interfere with website security or functionality.
- Attempt unauthorized access to website systems or customer information.
- Use automated tools to disrupt website operations.
- Misrepresent an affiliation with Never Winter Botanicals.
We reserve the right to restrict website access or refuse service when reasonably necessary to prevent unlawful conduct, fraud, or security threats.
14. Third Party Services and Links
Our website is hosted using GoDaddy Websites + Marketing and may integrate services operated by independent third parties.
These services may include payment processing, shipping, website analytics, and customer communications.
Links to third party websites are provided for convenience and informational purposes.
We are not responsible for the content, policies, or independent operations of external websites.
Customers are encouraged to review the terms and privacy policies of third party services.
15. Disclaimer of Warranties
We make reasonable efforts to ensure that our website and product information are accurate, reliable, and current.
However, website availability, technical functionality, and informational content may occasionally be affected by interruptions, errors, or circumstances beyond our control.
To the extent permitted by applicable law, the website and its informational content are provided on an "as available" basis.
Nothing in these Terms and Conditions excludes any express warranty, statutory warranty, or consumer protection right that cannot lawfully be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Hydro Hop Farms LLC, doing business as Never Winter Botanicals, will not be liable for indirect, incidental, special, or consequential damages arising from website interruptions, unauthorized misuse of the website, or circumstances beyond our reasonable control.
This limitation does not apply where liability cannot lawfully be limited, including liability arising from conduct or obligations for which applicable law prohibits an exclusion.
Nothing in these Terms and Conditions eliminates customers' nonwaivable statutory rights or legal remedies.
17. Indemnification
To the extent permitted by applicable law, users agree to indemnify and hold harmless Hydro Hop Farms LLC, doing business as Never Winter Botanicals, from third party claims, damages, and reasonable expenses arising directly from their unlawful use of our website, fraudulent conduct, or infringement of another party's rights.
This provision does not apply to claims arising from our own unlawful conduct or where indemnification would be prohibited by law.
18. Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, process, store, and protect personal information.
By using our website, you acknowledge that your information will be handled according to our posted Privacy Policy and applicable privacy laws.
19. Governing Law
These Terms and Conditions are governed by the laws of the State of Colorado and applicable federal laws, without regard to conflict of law principles, except where mandatory consumer protection laws require otherwise.
Any disputes relating to website use or purchases will be addressed in accordance with applicable legal procedures and jurisdictional requirements.
Nothing in these terms deprives consumers of legal protections that cannot be waived under applicable law.
20. Changes to Terms and Conditions
Never Winter Botanicals reserves the right to update these Terms and Conditions periodically to reflect changes in business operations, website functionality, legal requirements, or company policies.
Updated terms will be published on our website with a revised effective date.
Changes will apply prospectively unless otherwise permitted by law and will not retroactively eliminate rights associated with completed transactions.
Continued use of our website after revised terms become effective constitutes acceptance of those terms to the extent permitted by applicable law.
21. Contact Information
For questions regarding these Terms and Conditions, product information, orders, or customer service, please contact:
Never Winter Botanicals
Operated by Hydro Hop Farms LLC
Northern Colorado, United States
Website: www.NeverWinterBotanicals.com
Email: nwb@NeverWinterBotanicals.com
© 2026 Never Winter Botanicals. All Rights Reserved.
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